VikingsCasino VIP Club
At VikingsCasino, the most dedicated players are invited into an exclusive inner circle known as the VIP Club. Designed for high-volume players who return to the platform consistently, the VIP programme offers a tailored set of benefits that go well beyond what standard promotions provide.
This page explains what the VIP Club is, how players qualify, what the tier structure looks like, and what members can expect from the programme.
What Is the VIP Club?
The VikingsCasino VIP Club is a loyalty rewards programme created specifically for players who demonstrate a high level of activity and engagement with the casino. It operates as a tiered system, meaning benefits increase in value and exclusivity as players move up through the ranks.
Unlike the general loyalty points system available to all registered players, the VIP Club provides a personalised experience. Members are assigned a dedicated VIP manager, receive enhanced promotions, and gain access to services that are not available in the standard account level.
The VIP Club is structured around the casino’s overarching Norse theme. Each tier carries a name inspired by Viking mythology, creating a sense of progression and prestige as players advance.
VIP Tier Structure
VikingsCasino’s VIP programme consists of several tiers, each unlocking additional perks. The tier names and a summary of associated benefits are outlined below:
| Tier | Name | Key Benefit |
|---|---|---|
| 1 | Raider | Priority customer support, enhanced reload bonuses |
| 2 | Berserker | Higher cashback rate, exclusive free spins, faster withdrawals |
| 3 | Jarl | Dedicated VIP manager, personalised bonus offers, higher withdrawal limits |
| 4 | Warlord | Bespoke gift packages, event invitations, premium cashback rates |
| 5 | Allfather | Maximum benefits, custom terms, exclusive access to all events and tournaments |
Players at higher tiers receive all benefits from lower tiers in addition to their tier-specific rewards. Progression is based on a combination of loyalty points earned and real-money wagering volumes.
How to Join the VIP Club
Automatic Qualification
VIP status at VikingsCasino is not applied for — it is earned. The casino monitors account activity across all registered players and extends VIP invitations based on performance metrics. Players who consistently wager significant amounts over a sustained period will receive an invitation to join the VIP Club.
Invitations are typically sent via email and may also appear as a notification in the player’s account. Once an invitation is received, the player can accept and begin benefiting from their assigned tier immediately.
Manual Application
In some cases, players who believe they meet the activity thresholds but have not received an automatic invitation may contact the VIP team directly. The team reviews accounts periodically and can manually assess eligibility. This process is handled discreetly and on a case-by-case basis.
Eligibility Requirements
While VikingsCasino does not publish fixed thresholds publicly (as these are assessed on a holistic basis), the general criteria considered for VIP eligibility include:
- Wagering volume: Total real-money bets placed over a defined period
- Deposit frequency and value: Consistent deposits over time, not just single large deposits
- Account age and activity: Long-standing accounts with active engagement are prioritised
- Game diversity: Players active across multiple game categories are viewed favourably
- Responsible play: Accounts with flagged self-exclusion periods or active deposit limits may be assessed differently
All accounts must be fully verified (KYC completed) before VIP status is considered.
VIP Benefits in Detail
Dedicated VIP Account Manager
From the Jarl tier and above, each VIP member is assigned a personal account manager. This individual serves as the player’s point of contact for all account matters, bonus claims, and special requests. The account manager is reachable via phone, email, and direct messaging — providing a level of access not available to standard players.
Enhanced Cashback Rates
VIP members benefit from higher cashback percentages on net losses. While standard players may receive 10% weekly cashback, VIP members at higher tiers can access rates of up to 25% or more. This cashback is typically credited as real cash rather than bonus funds for top-tier members, meaning it can be withdrawn without wagering requirements.
Higher Withdrawal Limits
Standard accounts carry daily and monthly withdrawal limits that may restrict how much a player can cash out in a given period. VIP members receive elevated limits, with the highest-tier members able to negotiate bespoke withdrawal terms with their account manager.
| Tier | Daily Withdrawal Limit | Monthly Withdrawal Limit |
|---|---|---|
| Standard | NZ$7,500 | NZ$30,000 |
| Raider | NZ$11,000 | NZ$50,000 |
| Berserker | NZ$15,000 | NZ$75,000 |
| Jarl | NZ$22,000 | NZ$110,000 |
| Warlord | NZ$37,000 | NZ$225,000 |
| Allfather | Negotiable | Negotiable |
Faster Withdrawal Processing
VIP accounts receive priority processing on withdrawal requests. While standard accounts may wait up to 24–48 hours for e-wallet withdrawals to be approved, VIP members at the higher tiers often see approvals within a few hours.
Personalised Bonuses
Rather than receiving the same promotions as all other players, VIP members receive bespoke bonus offers tailored to their playing style and preferred game categories. These offers typically include:
- Higher match percentages on deposits
- Bonus deals with reduced wagering requirements
- Free spins on games the player actively plays
- Surprise bonuses tied to milestones and loyalty anniversaries
Exclusive Tournament Access
Certain high-value tournaments at VikingsCasino are restricted to VIP members only. These events feature larger prize pools, fewer participants, and better odds of finishing in a paid position. Invitations to these tournaments are sent directly by the VIP manager.
Birthday and Special Occasion Rewards
VIP members receive enhanced birthday bonuses compared to standard players. Additionally, the casino marks other personal milestones — such as registration anniversaries — with special offers. Top-tier Allfather members may receive physical gifts alongside digital bonuses.
Real-World Event Invitations
The highest-ranking VIP members may receive invitations to exclusive events, which can include:
- VIP gaming nights at partnered venues
- Sporting events (tickets to major matches or motorsport events)
- Travel and hospitality packages
These invitations are extended at the discretion of the VIP team and are based on activity levels and length of membership.
Maintaining VIP Status
VIP status is not permanent by default. Players must maintain a qualifying level of activity to retain their tier. Each tier has its own activity requirements measured over a rolling period (typically three months). Players who fall below the threshold during a review period may be moved down one tier.
The VIP manager will typically notify members if their account activity suggests they are at risk of a tier demotion, giving them the opportunity to increase their play before the review date.
Responsible Gambling and VIP Play
VikingsCasino is committed to responsible gambling at all levels, including within the VIP programme. VIP managers are trained to monitor their clients’ gambling patterns and to raise concerns where appropriate. Being a VIP member does not exempt a player from responsible gambling policies.
VIP members retain full access to all responsible gambling tools, including deposit limits, loss limits, and self-exclusion. If a VIP member requests a self-exclusion, the casino will honour this immediately and will not issue bonus offers or promotional contact during the exclusion period.
Contacting the VIP Team
Players who have received a VIP invitation or who wish to enquire about their eligibility can contact the VIP team via:
- Email: Dedicated VIP support address (provided upon invitation)
- Live Chat: Flagged accounts receive priority queue placement
- Phone: Available to Jarl-tier members and above
The VIP team operates during extended hours and aims to respond to all queries within a few hours during business days.
The VikingsCasino VIP Club is designed for players who are invested in the long-term enjoyment of the platform. Membership is a recognition of loyalty and consistent play — not a tier that can be purchased or fast-tracked. Players interested in VIP status should focus on enjoying the full range of games and services available, and the recognition will follow naturally.