Terms & Conditions

Before registering an account or placing a single wager, every player at VikingsCasino should read and understand these Terms & Conditions in full. By creating an account, depositing funds, or claiming any promotional offer, players agree to be legally bound by the rules set out below. VikingsCasino reserves the right to amend these terms at any time, with notice provided through the website or by email.

1. General Provisions

VikingsCasino operates under a valid gaming licence and is committed to providing a fair, secure, and responsible gambling environment. These Terms & Conditions govern the relationship between the casino and each registered player and apply to all activities conducted on the platform, including but not limited to:

• Account registration and management
• Deposits and withdrawals
• Participation in games and tournaments
• Claiming bonuses and promotions
• Use of the mobile application

All players must comply with these terms at all times. Failure to do so may result in account suspension, forfeiture of funds, or permanent banning from the platform.

2. Eligibility and Account Registration

2.1 Age Requirement

Players must be at least 18 years of age to register and play at VikingsCasino. The casino reserves the right to request proof of age at any time and to suspend accounts pending verification. Any winnings accrued by underage players will be forfeited.

2.2 Jurisdictional Restrictions

Registration and gameplay are restricted in certain jurisdictions where online gambling is prohibited by law. It is the player’s responsibility to ensure that online gambling is legal in their country of residence before registering. VikingsCasino will not be held liable for players who access the platform from restricted territories.

2.3 One Account Per Player

Each player is permitted to hold only one account. Duplicate accounts will result in the cancellation of all associated accounts and forfeiture of any funds or bonuses held within them. If a player believes a duplicate account was created in error, they must contact customer support immediately.

2.4 Account Information

Players must provide accurate, complete, and up-to-date information during registration, including:

False information provided during registration is grounds for immediate account termination.

3. Identity Verification (KYC)

VikingsCasino operates under strict Know Your Customer (KYC) protocols in accordance with anti-money laundering (AML) regulations. Players may be asked to provide:

• A valid government-issued photo ID (passport, national ID card, or driving licence)
• Proof of address dated within the last three months (utility bill or bank statement)
• Proof of payment method (front of card with middle digits obscured, e-wallet screenshot, etc.)

Verification documents must be submitted through the secure portal in the player’s account. Withdrawals will not be processed until verification is complete. VikingsCasino reserves the right to request additional documentation at any time.

4. Deposits and Withdrawals

4.1 Deposits

All deposits must be made using payment methods registered in the player’s own name. Third-party payments are strictly prohibited. Minimum and maximum deposit limits vary by payment method and are displayed at the cashier.

4.2 Withdrawals

Withdrawal requests are processed within the timeframes shown below:

All withdrawals are subject to a completed KYC review. VikingsCasino reserves the right to limit or delay withdrawals pending additional verification. Withdrawal fees, if applicable, will be displayed at the time of the request.

4.3 Refused Transactions

VikingsCasino may refuse or reverse any transaction that is suspected of being fraudulent, in breach of these terms, or in violation of applicable laws.

5. Bonus Terms and Wagering Requirements

All bonuses and promotions offered by VikingsCasino are subject to specific terms that are published alongside each offer. General bonus rules include:

• Bonuses must be claimed within the promotional period stated
• Wagering requirements must be met before any bonus-derived winnings can be withdrawn
• Different game types contribute differently to wagering requirements (e.g., slots typically contribute 100%, table games may contribute less)
• Maximum bet limits apply when playing with an active bonus
• VikingsCasino reserves the right to amend, suspend, or cancel any promotional offer at any time

Players who attempt to abuse promotional offers through methods such as bonus hunting, collusion, or the use of multiple accounts will have their bonuses revoked and may face account suspension.

6. Responsible Gambling

VikingsCasino is firmly committed to responsible gambling. A range of player protection tools is available within the account settings, including:

• Deposit limits (daily, weekly, monthly)
• Session time reminders
• Loss limits
• Self-exclusion (temporary or permanent)
• Reality checks at set intervals

Players who feel they may have a gambling problem are encouraged to use these tools and to seek assistance from organisations such as GamCare, BeGambleAware, or Gamblers Anonymous. VikingsCasino staff are trained to identify signs of problem gambling and may contact players if concerning patterns are observed.

7. Game Fairness and Software

All games offered at VikingsCasino are provided by licensed and audited software providers. Random Number Generator (RNG) technology ensures that all game outcomes are entirely random and independent of previous results. The casino holds certifications from recognised testing laboratories that regularly audit game fairness and payout percentages.

8. Prohibited Activities

The following activities are strictly forbidden and will result in immediate account suspension and possible legal action:

• Use of automated software, bots, or scripting tools
• Collusion with other players
• Exploitation of software bugs or errors
• Engaging in fraudulent chargebacks
• Money laundering or any activity connected to criminal enterprises
• Providing false identification or personal information

9. Account Suspension and Closure

VikingsCasino may suspend or permanently close any player account at its discretion, particularly where there is evidence of a breach of these terms. In cases of account closure:

• Any remaining real money balance (not subject to active bonus wagering requirements) will be returned to the player
• Bonus balances that have not met wagering requirements will be forfeited
• The casino will not be obligated to disclose the specific reasons for account closure in all cases

Players wishing to close their account voluntarily may do so by contacting customer support.

10. Privacy Policy

VikingsCasino collects and processes personal data in accordance with its Privacy Policy, which is available separately on the website. By accepting these Terms & Conditions, players also consent to the processing of their data as described in the Privacy Policy.

11. Intellectual Property

All content on the VikingsCasino platform, including but not limited to logos, graphics, game interfaces, and written content, is the intellectual property of VikingsCasino or its licensors. Reproduction, distribution, or commercial use of any such content without prior written consent is prohibited.

12. Limitation of Liability

VikingsCasino will not be held liable for:

• Technical failures or interruptions to service
• Losses resulting from the player’s own actions or decisions
• Delays in payment processing caused by third-party financial institutions
• Losses caused by force majeure events

The casino’s maximum liability to any player in any given month shall not exceed the total amount deposited by that player during the same period.

13. Governing Law and Dispute Resolution

These Terms & Conditions are governed by the laws of the jurisdiction in which VikingsCasino is licensed. Any disputes arising between the casino and a player that cannot be resolved through customer support will be referred to the relevant regulatory authority or an approved alternative dispute resolution (ADR) body.

Players may contact the customer support team at any time via live chat or email to raise a complaint. VikingsCasino commits to acknowledging all formal complaints within 48 hours and resolving them within a reasonable timeframe.

14. Amendments to These Terms

VikingsCasino reserves the right to update or modify these Terms & Conditions at any time. Players will be notified of significant changes via email or on-site notification. Continued use of the platform following any update constitutes acceptance of the revised terms.

Players are encouraged to review these Terms & Conditions regularly to stay informed of any changes. For questions or clarifications, contact the VikingsCasino support team through the live chat function available on the website.